Delivery-Refund

 

Delivery

  • We deliver Australia wide and worldwide.
  • We strife for fast dispatch once payment has been received your item is normally sent within 3 to 5 days

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

Postcode State Suburb
5701 SA WOOLUNDUNGA
6740 WA DRYSDALE RIVER
6740 WA MITCHELL PLATEAU
6740 WA OOMBULGURRI
6740 WA KALUMBURU
6740 WA PRINCE REGENT RIVER
6740 WA WYNDHAM
6743 WA WARMUN
6743 WA CAMBRIDGE GULF
6743 WA LAKE ARGYLE
6743 WA DURACK
6743 WA GIBB
6743 WA KUNUNURRA
7151 TAS HEARD ISLAND
7151 TAS DAVIS
7151 TAS MAWSON
7151 TAS MACQUARIE ISLAND
7151 TAS MCDONALD ISLANDS
7151 TAS CASEY

 

Can I return an item

  • Home Decor and Gift Shop will gladly offer a refund or exchange if an item is faulty or damaged due to a manufacturing fault.
  • If goods have been used you cannot return unless clearly faulty

 

You may return a product that has been purchased from Home Decor and Gift Shop if

  • The item is damaged or faulty upon receipt of delivery to you
  • There is a fault with the product within 7 days of receipt and (other than faults due to malicious or clear misuse of the product)
  • If the item is faulty or damaged please notify Home Decor and Gift Shop within 7 days of goods received
  • Contact us on" contact us" to secure your return authorisation number.
  • Full instructions regarding returning your item to Home Decor and Gift Shop will be emailed to you. Home Decor and Gift Shop are not responsible for return payments and will be paid for the purchaser.

 

Refunds

Refunds are available in either money back for the product or an exchange if stock is available.

  • To qualify for a refund your item must first be returned to Home Decor and Gift Shop.
  • Following this, Home Decor and Gift Shop will process a refund. With your consent your return will be either credited through Paypal if you originally used PayPal or a nominated bank account.
  • Refunding amounts will be determined on the reason of the return
  • If the item/s were damaged or faulty by the manufacturer then a 100% refund will be available including postage and handling fee.
  • However, if the item was found to be damaged or faulty not by the manufacturer a refund will only be granted at the discretion of Home Decor and Gift Shop

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